| 11. Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions | |
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by: Michael L. George List Price: $34.95 Amazon.com's Price: $23.77 You Save: $11.18 (32%) Prices subject to change. Customer Reviews and Description A customer is the King ! If there is Quality product, the customer satisfaction ratio level rises up. Customer chooses its high-end needs and service follows. This is the point when this Book comes in too informative to fill in service based approach. With the case studies, the book provides the Executives to go for a solution to satisfy a customer not only with quality but with the service to boost up the sales thereby with cost cutting factors and provide transactions quick and easier with added ... Read More  Read Reviews and Description
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| 12. Zinn and the Art of Mountain Bike Maintenance, Third Edition | |
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by: Lennard Zinn, Todd Telander List Price: $21.95 Amazon.com's Price: $15.37 You Save: $6.58 (30%) Prices subject to change. Customer Reviews and Description I have always loved working on mechanical things, and feel reasonably proficient. What I liked best about this book, was learning how to perform simple cleaning and maintenance, which I do regularly and keeps the bike working very smoothly. What I did not like, was that by following directions in trying to adjust the front derailleur, I made a complete mess of it, and had to take it in to the shop. I saw a different book later in a bookstore, and they suggested removing the cable prior to changing the position ... Read More Read Reviews and Description
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| 13. Double-Digit Growth: How Great Companies Achieve It-No Matter What | |
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by: Michael Treacy List Price: $27.95 Amazon.com's Price: $19.56 You Save: $8.39 (30%) Prices subject to change. Customer Reviews and Description Michael Treacy sets out to show that growth, double digit growth at that, is possible in every economic environment. This is of course a creative possibility, but is often not acknowledged or even sought after by many in corporate America who are content to do the easy risk-avoidance strategies which ensure their ultimate demise. I liked this quote early in the book to set the tone: "Why do many managers preside over no-growth organizations without confronting the reality that accepting the status quo is the business ... Read More Read Reviews and Description
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| 14. The Ultimate Pool Maintenance Manual: Spas, Pools, Hot Tubs, Rockscapes and Other Water Features, 2nd Edition | |
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by: Terry Tamminen List Price: $29.95 Amazon.com's Price: $20.96 You Save: $8.99 (30%) Prices subject to change. Customer Reviews and Description I have purchased 4 books in search of practical reference for pool maintenance. This book is outstanding. In this genuine book the author offers a comprensive introduction and reference based on experience and intuition. It is well written and easy to understand. WM Lucking PhD (Engineering) Read Reviews and Description
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| 15. From Alchemy to IPO: The Business of Biotechnology | |
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by: Cynthia Robbins-Roth List Price: $17.50 Amazon.com's Price: $12.25 You Save: $5.25 (30%) Prices subject to change. Customer Reviews and Description This is flat out the best book I've read on the biotechnology industry. I found it a riveting journey through both the science and the business of biotechnology, as well as a fascinating introduction to some of the outsize personalities who have invented the industry. The author, Cynthia Robbins-Roth, has a knack for translating complicated science and business issues into language that is both entertaining and, most importantly, understandable (thank you!). This book would make a great movie! Read Reviews and Description
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| 16. What is Lean Six Sigma | |
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by: Michael L. George, David Rowlands, Bill Kastle List Price: $12.00 Amazon.com's Price: $9.60 You Save: $2.40 (20%) Prices subject to change. Customer Reviews and Description The authors did a great job on the book. I read it on an airplane earlier this week and really enjoyed it. It is very well written - very understandable at a novice level and insightful at the "supposed expert" level. I think it is a "must read" for everyone in an organization deploying Lean Six Sigma or anybody interested in improving the economic value of their business. Read Reviews and Description
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| 17. Newton's Telecom Dictionary: Covering Telecommunications, Networking, Information Technology, Computing and the Internet | |
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by: Harry Newton List Price: $34.95 Amazon.com's Price: $24.46 You Save: $10.49 (30%) Prices subject to change. Customer Reviews and Description If you don't have the latest Newton's, you're not doing telecom. Read Reviews and Description
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| 18. Out of Gas: The End of the Age of Oil | |
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by: David Goodstein List Price: $21.95 Amazon.com's Price: $15.37 You Save: $6.58 (30%) Prices subject to change. Customer Reviews and Description I have been researching the topic of oil depletion by reading (& buying!) many books. I was hoping that this small volume would provide a nice, condensed, well-argued version to hand to friends and family. I was wrong. While Goodstein lays out the usual scenario regarding oil depletion and correctly explains differences between "remaining years" via the Hubbert's Peak method and the R/P method, much of the information is seemingly unconnected. Yes, I know that the Laws of Thermodynamics apply. But I have read ... Read More Read Reviews and Description
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| 19. Tree Houses You Can Actually Build : A Weekend Project Book (Stiles, David R. Weekend Project Book Series.) | |
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by: David Stiles, Jeanie Trusty Stiles List Price: $18.00 Amazon.com's Price: $12.60 You Save: $5.40 (30%) Prices subject to change. Customer Reviews and Description The best book on tree houses! This is a great book for adults and children. David Stiles is the leading authority on tree houses and this beautifully illustrated book covers everything you need to know on how to build them. From conception to construction, this book will tap into your childhood dreams and set you to building the tree house that is right for you. Practical step by step instructions, and full color spreads of finished tree houses and huts. If you are even thinking about building a treehouse for your self or your kids, this is the ... Read More Read Reviews and Description
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| 20. The Complete Guide to Contracting Your Home | |
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by: Kent Lester, Dave McGuerty List Price: $18.99 Amazon.com's Price: $13.29 You Save: $5.70 (30%) Prices subject to change. Customer Reviews and Description I bought a number of books on construction contracting prior to having a new home built. This was one of two that I found very useful, and I would recommend it as a reference for folks building a home, especially if you've never done it before. The book includes basic construction techniques and terminology that I found helpful in communicating with my builder; a rough timetable for steps in the construction process; and a wealth of sample documents that helped me think about how to manage my paperwork, especially the change order process. Glad ... Read More Read Reviews and Description
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